Sending Support Data Collection Files to an FTP Server
Support Data Collection files are intended for your switch service provider. Send the support data collection files to a remote FTP server for troubleshooting. Only FTP path and FTP protocol are supported.
To send the support data collection file to an external server, complete the following steps:
1. Click the Settings icon (
) >
Services >
SANnav Support Data Collection. The SANnav Support Data Collection page displays a list of generated support data collection files.
2. Select a support data collection file and click the Send button.
You can select only one file at a time.
3. Enter the host, server path, username, password, and login credentials. Select the Save Login Information check box if you want to save this information for future use.
4. Click the Send button.
The file is sent or uploaded to the external server location.
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